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Privacy Policy

Last Updated: October 09, 2025

Granvia Group LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you interact with our website (https://granviagroupllc.com), services, or communications, including membership registrations, course enrollments, and SMS messaging. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our educational and membership services:

  • Personal Information: Such as your name, email address, phone number, mailing address, and payment details when you register for membership, enroll in courses, or engage in transactions.
  • Contact and Communication Data: Phone numbers and consent for SMS communications collected via online forms, paper forms, or verbal interactions.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected through cookies and similar technologies.
  • Transaction and Membership Data: Details related to payments, course progress, templates downloaded, checklists used, and optional payment-history reporting (if enabled for eligible members).
  • Other Data: Any additional information you provide voluntarily, such as feedback, inquiries, or responses to surveys.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services, including membership access, course delivery, providing templates and checklists, and sending updates.
  • To communicate with you via email, phone, or SMS about your membership, services, promotions (if applicable), and updates.
  • To process transactions and, if you opt-in to the optional payment-history reporting feature, report on-time and missed payments to credit bureaus (with no guarantees of credit impact).
  • To improve our website and services through analytics and user feedback.
  • To comply with legal obligations, resolve disputes, and enforce our terms.
  • For internal operations, such as auditing, data analysis, and research.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following ways:

  • With Service Providers: Third-party vendors who assist with operations, such as payment processors, SMS providers (e.g., RingCentral), hosting services, credit reporting agencies (for optional payment-history reporting), and analytics tools, under strict confidentiality agreements.
  • For Legal Reasons: If required by law, subpoena, or to protect our rights, safety, or property.
  • In Business Transfers: In connection with mergers, acquisitions, or asset sales.
  • With Your Consent: For any other purpose with your explicit approval.

Important SMS Disclosure: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. However, we may share other non-SMS-related information as described above, provided it complies with applicable laws. For details on RingCentral’s policies, please refer to their Privacy Notice and Terms of Service.

4. Storage and Security

We store your information on secure servers and implement reasonable security measures, including encryption, firewalls, and access controls, to protect against unauthorized access, alteration, disclosure, or destruction. Data is retained only as long as necessary for the purposes outlined, or as required by law (e.g., 7 years for financial records). After retention periods, data is securely deleted or anonymized.

5. Your Rights and Choices

You have the following rights regarding your information:

  • Access and Correction: Request a copy of your data or correct inaccuracies.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Withdraw consent for SMS (reply “STOP”), email marketing, or cookies via browser settings.
  • Do Not Track: We honor browser Do Not Track signals where applicable.
  • Payment Reporting Opt-Out: If enrolled in optional payment-history reporting, you can opt-out at any time by contacting us.

To exercise these rights, contact us at info@granviagroupllc.com. We will respond within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies for functionality, analytics, and personalization. You can manage preferences through your browser or our Cookie Preferences page. Third-party services like Google Analytics may collect data; see their policies for details.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent. If we become aware of such data, we will delete it promptly.

8. International Transfers

Your data may be transferred to and stored in locations outside your jurisdiction, including the United States, where privacy laws may differ. We ensure adequate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated date. Significant changes will be notified via email or website notice. Continued use constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Granvia Group LLC
8200 Beckett Park Dr, Suite 111
West Chester, OH 45069
Local: (513) 701-8645
Toll-Free: (800) 228-6401
Email: info@granviagroupllc.com

This Privacy Policy is for informational purposes and does not create any contractual or legal rights. Consult legal counsel for specific advice.